Delivery Information

Bank Holiday

We are closed for the Christmas period from Saturday 23rd December until Monday 1st January 2024, re-opening on Tuesday 2nd January 2024. Orders placed over this period may experience a slightly longer delivery date. Thank you for your understanding. 

Our Delivery Service

Goods are despatched to the address in your contact details. We aim to despatch goods within 7 - 10 working days for items available and in stock. (Items will not be dispatched at weekends or National holidays) We normally aim to fulfil all contracts within 30 days (unless we agree otherwise with you at or subsequent to accepting your order) however delays beyond our control may occur. If this occurs with your order, we will let you know.

International Delivery: TEMPORARILY SUSPENDED.

Delivery 

UK deliveries are made by Royal Mail. Please note that the Royal Mail strikes may affect delivery times.

Our international deliveries are temporarily suspended.

Postage and Packaging Charges

UK: £4.85 Royal Mail Tracked Delivery for parcels below 2kg. DPD Standard Next Day Delivery for parcels over 2kg after date of dispatch. Rates are specified at checkout on shopping cart.

The delivery charge will be automatically calculated at the checkout page and added to your order total. This delivery charge covers the entire order regardless of how many products are comprised in your order. If you wish your order to be sent to an address which is different from the address on your contact details, please enter these details accordingly.

When your parcel arrives, you must check the contents against the Advice Note. If there is any discrepancy, please call Customer Services on +44 (0) 1746 861 236 immediately or use the contact us page to notify us by email, giving full details.

All sales and all deliveries are subject to the availability of goods.

We use Royal Mail, DPD and UPS as our couriers and all items are sent tracked.

Please note that while items sent by Royal Mail usually arrive within 1-3 days, Royal Mail stipulate that only items still not delivered after 15 working days can be officially classified as lost. Manuscript will make every effort to deliver within the time stated but we will not be liable for any loss caused to you by late delivery. The above does affect your statutory rights as a consumer.

International Delivery: TEMPORARILY SUSPENDED.